Free UK delivery on orders over £60
Free European delivery on orders over £100
||Rest of the World
|Orders up to £10
|Orders from £10.01 to £39.99
|Orders from £40 to £59.99
|Orders from £60 to £100
|Orders above £100
- Most orders will be dispatched within 3 working days.
- Some items, including larger sized prints and framed prints, will be made to order. If this is the case, I will email you to advise you of an estimated dispatch date.
- UK orders will be sent using Royal Mail Second Class Post.
- Royal Mail Special delivery is also available. Please note that orders are not guaranteed to be dispatched same day. If you need your order in a hurry, please email firstname.lastname@example.org and we will do our best to help.
- Larger items including framed paintings and prints will be sent via courier service. Our couriers cannot guarantee delivery on a specific date or at a specific time.
- If your order has not arrived more than 13 working days after you receive the dispatch email, please double check with your neighbours and the local sorting office and then contact us so that we can investigate further. We are not responsible for packages lost due to an incorrect address being entered at checkout.
- International orders will be sent using Royal Mail's Airmail Service for small items and Courier for larger items.
- Framed paintings and prints are not available for delivery outside of the UK.
- Prints for delivery outside the UK & EU are only available unmounted and will be shipped in tubes.
- The local authorities in your country may charge you customs and import taxes. These are beyond my control and are the responsibility of the buyer.
- Your order may be subject to a customs delay as your local authority assesses your parcel. I cannot control or predict this so I cannot give you a guarantee for delivery of your order. These delays can run to weeks in busy periods.
- If your order has not arrived more than three weeks after the dispatch email was sent, please let us know so that we can investigate. We are not responsible for packages lost as a result of an incorrect address being entered at checkout.
Estimated international delivery times are as follows: (these are rough estimates and cannot be guaranteed)
||3 working days from posting date
||5 working days from posting date
|Rest of the World
||5-7 working days from posting date