Shipping
Local delivery and pick-up
Local delivery within a 10 km radius of my studio is available. Once I have received your order I will be in touch to arrange a convenient time for delivery.
You are welcome to collect your artwork from my studio in Bingley, West Yorkshire. For online purchase, please select “local collection” at the checkout and I will contact you to let you know when I will be in the studio so that we can arrange a pick-up time that is convenient.
Postal and courier delivery
I ship my paintings worldwide and artwork is securely packaged and insured against loss or damage during delivery. Delivery costs are calculated based on your delivery location and the size/weight of the artwork you have purchased.
Customs fees
Please be advised that customs fees may occasionally be charged upon arrival in the destination country. This is unfortunately out of my control and payment of such fees will be the responsibility of the customer.
Delivery times
This will vary depending on your location. If you need your order in a hurry please email me and I will do my best to help.
UK deliveries: 5 to 10 working days
EU deliveries: up to 2 weeks
Rest of world: up to 3 weeks
Any hold ups at Customs in the receiving country is unfortunately out of my control and any associated customs fees will be at the expense of the customer.
Returns
If the artwork is not as you expect you have 14 days on receipt of delivery to contact me by email and request a refund. Once a return has been agreed you are responsible for packing and arranging return delivery using the same service it was sent to you. Return delivery costs will be at the customer's expense.
Once the piece has been safely returned I will refund your payment within 14 day. Refunds will be for the original sales price of the artwork (minus original shipping cost).
At this point I am unable to offer returns for any items sent outside of the UK.
Damages during transit
All work is carefully packed and wrapped. If you receive artwork that has been damaged in transit, please contact me within 7 days and if possible keep a photograph.